Wati vs Convo — which WhatsApp platform fits Indian SMBs?
Wati is a global WhatsApp suite priced in tiers with per-seat add-ons. Convo is two flat plans, priced in INR with GST invoices, built and supported for Indian small and medium businesses.
Where Wati and Convo differ
Based on Wati's publicly published plans at wati.io/pricing, checked 2026-09-15. Wati restructures pricing often — see the disclaimer below.
What you actually pay each month
Wati's published Growth-tier plans start in the neighbourhood of $49–59/month depending on billing term — before adding extra users beyond the plan's included seats, which Wati charges for separately. Convo's Basic plan starts at ₹1,350/month, flat, INR, with every plan's multi-agent inbox included at no extra per-seat cost.
Meta's own per-conversation charges are billed separately by Meta on both platforms — that part of your bill won't change by switching.
See Convo's live pricing →Moving your WhatsApp number from Wati to Convo
Yes — we've migrated WhatsApp Business API numbers from Wati for other clients. Our team handles the re-verification and message-history transfer for you. Talk to us for the specifics of your setup.
Switching from Wati — questions answered
Wati is a trademark of its respective owner. This comparison is based on publicly available information as of 2026-09-15 and may not reflect current features or pricing — see wati.io for their latest details.