Terms and Conditions​

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Welcome to convo.co.in. By accessing and using our platform, you agree to the following terms and conditions. Please read them carefully before using our services

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Acceptance of Terms

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By using convo.co.in, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

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Services Provided

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 convo.co.in provides a WhatsApp engagement platform that enables businesses to communicate with their customers, automate messages, and manage customer interactions via WhatsApp. Our services include, but are not limited to, sending reminders, notifications, promotional messages, and customer support automation.

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User Responsibilities

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• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

• Compliance: You agree to use our services in compliance with all applicable laws, regulations, and WhatsApp’s terms of service.

• Prohibited Activities: You may not use our platform for any unlawful or unauthorized purposes, including but not limited to sending spam, fraudulent messages, or engaging in activities that infringe on intellectual property rights.

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Payment and Billing

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• Subscription Fees: Access to certain features of convo.co.in may require a subscription. All fees are billed in accordance with the terms selected during sign-up.

• Payment Terms: Payments must be made in advance and are non-refundable, except as outlined in our Refund Policy.

• Late Payments: If payment is not received by the due date, we reserve the right to suspend or terminate your access to our services.

 

Cancellation and Termination

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• Cancellation: You may cancel your subscription at any time by contacting our support team. Cancellations will take effect at the end of the current billing cycle.

• Termination by Us: We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or engage in activities that may harm convo.co.in or its users.

 

Intellectual Property

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• Ownership: All content, software, and materials available on convo.co.in are the property of convo.co.in or its licensors and are protected by intellectual property laws.

• Usage Rights: You may use our platform for your business purposes, but you may not reproduce, distribute, or create derivative works from our content without our express written permission.

 

Limitation of Liability

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convo.co.in is not liable for any indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to loss of data, revenue, or business opportunities.

 

Indemnification

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You agree to indemnify and hold convo.co.in harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms and Conditions.

 

Modifications to Terms

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convo.co.in reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our platform after such changes constitutes your acceptance of the new terms.

 

Governing Law

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These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

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Contact Us

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If you have any questions or concerns regarding our refund policy, please contact us at support@convo.co.in.